Rental bike Terms & Conditions - bikeNOW
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    Rental Bike Terms & Conditions

    BikeNOW PTY LTD (bikeNOW) provides rental bicycles/accessories/trailers to clients under the following terms & conditions:

    Obligations of bikeNOW to clients
    bikeNOW will provide you with a rental bike that is in safe and in optimum operating condition, ready to ride. A bikeNOW representative will adjust the saddle height for you based on details provided online or ...

    Obligations of clients to bikeNOW
    You are required to know how to safely operate your rental bike/trailer, obey official road rules at all times and be able to ride according to your level of experience and ability. Please notify bikeNOW staff before the hire, should you require an introduction into riding.

    You are required to return the rental item at the agreed date and time. If unable to return at this time you must notify bikeNOW to determine if an extension of the hire period is possible. Should a rental item be returned late you will be charge for the delay based on the daily rental fee (at least one day hire).

    You are required to report any damage or mechanical problems to bikeNOW at the time of return. You are responsible for making sure the bike has been/is stored in a secure and safe location.

    Theft or damage to hire bikes
    You are responsible for any damages to or loss of rental bike(s) whilst under your care. An invoice for repair or replacement will be made available to you and explained once a bikeNOW mechanic has completed a full detailed inspection of the bike(s). Any cosmetic damage like chips/dints/scratches and/or other damage that have been caused whilst in your possession will be subject to bikeNOW’s discretion as to whether you’ll be charged or not. You authorise bikeNOW to process any of these charges to the credit card details provided.

    You will provide credit card details and matching photo ID (Australian drivers license or passport), which will be held as security for the duration of the rental period. If credit card credentials are different to photo ID supplied we reserve the right to decline your rental booking.

    bikeNOW reserves the right to contact police immediately should we suspect any fraudulent activity or notice the credit card provided is stolen.

    Australian laws
    Mandatory bicycle helmet laws were introduced in July 1990. This applies when riding:

    • on roads and road-related areas
    • on bike and shared paths
    • in bike lanes
    • in recreational parks
    • in car parks
    • on footpaths.

    Police can stop bike and scooter riders and issue a fine or a warning for not wearing an approved bicycle helmet.

    All helmets provided by bikeNOW comply with Australian Standards testing.

    The client acknowledges and agrees that bikeNOW maintains no control over the operation of the rental bikes by clients. bikeNOW assumes no responsibility for and cannot be held liable for any personal injury, property damage, third party liability or other loss, delay, inconvenience, or irregularity which may be occasioned either by reason of:

    • Any wrongful, negligent or accidental acts or omissions on the part of the client or the client's agents

    • Any defect or failure of any vehicle, equipment or instrumentally owned, operated or otherwise used by the client

    • Any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise of bikeNOW.

    The client hereby releases bikeNOW and its agents and employees from and against any and all liability arising during the rental/loan period. The client acknowledges that he or she is aware of the risks involved with cycling including but not limited to physical exertion, forces of nature, accidents, travel via any mode of transport, adequacy of medical facilities, or negligence (other than wilful or fraudulent) on the part of employees, agents or others of bikeNOW.

    Clients agree to be responsible for their own welfare, and accept any and all risk associated with the activities they undertake while renting products from bikeNOW. Clients agree that the terms herein are binding on them, their family members, heirs, successors, assigns, dependents and/or minors accompanying them, and their legal representatives.

    Clients acknowledge and agree that BikeNOW and its agents have the right to refuse participation by any person judged to be incapable of activities, and for not executing this document or other required documentation. Any dispute arising out of these matters whatsoever shall be resolved in binding arbitration/ adjudication under the laws of the country of Australia.

    Any part of this document found to be void or unenforceable should not negate the enforcement of the remainder.


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